Privacy policy
Last updated: 10 April 2026
This document describes in general terms how personal data is processed through the informational website hostverse.it. Purchasing and delivering hosting services is also governed by notices and contracts available in the Client Area and on the order portal. Please complete this policy with your final company and legal details (full legal name, registered address, VAT ID, etc.) before final publication.
1. Data controller
The controller of personal data relating to browsing this site is Hostverse, reachable at [email protected].
2. Types of data we process
Depending on how you use the site, we may process:
- Browsing and log data (e.g. IP address, browser type, date and time of access, pages viewed): collected automatically by the systems required to operate the site.
- Data you send voluntarily when you email us (e.g. email address, name if provided, message content).
- Data collected via analytics tools (e.g. Google Analytics) only if you consent through the cookie banner on the site.
Orders and management of hosting services take place through third-party platforms (e.g. Client Area / checkout): additional data may be processed there under their specific privacy notices.
3. Purposes and legal bases
- Operating and securing the site (technical management, abuse prevention): legitimate interest of the controller and obligations related to network security.
- Replying to requests sent by email: pre-contractual or contractual steps at your request, or legitimate interest in handling incoming communications.
- Aggregated statistics on site usage (Analytics with consent): your consent, which you may withdraw at any time.
4. Cookies and similar technologies
The site may use technical cookies necessary for operation. Analytical cookies (e.g. Google Analytics) are used only after consent, configurable via the banner shown on your first visit. You can change your choice by clearing the consent key in your browser or by contacting us; see your browser settings for more detail.
5. Recipients and processors
Data may be processed by suppliers acting as processors (e.g. website hosting provider, web analytics services such as Google LLC / Google Ireland Limited, depending on the products actually used). They receive only the data needed for their tasks and are bound by confidentiality and security obligations.
6. Transfers outside the EU
Some providers (e.g. Google) may process data in countries outside the European Economic Area. Where applicable, we rely on safeguards under Regulation (EU) 2016/679 (e.g. the European Commission’s standard contractual clauses).
7. Retention
Technical logs are kept only as long as needed for security and diagnostics. Contact email data is kept for as long as needed to handle the request and for any subsequent legal obligations. Analytics data is retained according to the tool’s settings and the vendor’s terms, in line with your consent.
8. Your rights
Under Articles 15–22 GDPR, you may access your data, ask for rectification or erasure, restrict processing, object to processing based on legitimate interests where applicable, request data portability where provided, and withdraw consent where processing is consent-based. You can exercise these rights by writing to [email protected].
9. Complaints
You have the right to lodge a complaint with your supervisory authority (in Italy, the Garante per la protezione dei dati personali — www.garanteprivacy.it).
10. Changes
We may update this notice to reflect legal or organisational changes. The last update date is shown at the top of this page.